Your Rights During Repairs and Emergencies

As a renter, you have the right to a safe and livable home — and that includes how repairs and emergencies are handled.

Emergency vs. Non-Emergency Repairs

• Emergencies: No heat in winter, no water, gas leaks, flooding, or anything unsafe. These require immediate attention.
• Non-Emergencies: Minor leaks, cosmetic fixes, or small repairs. These may take longer to resolve.

Your Rights

• Landlords must keep rentals habitable (heat, water, electricity, structural safety).
• Repairs should be completed in a reasonable timeframe.
• You should receive notice before non-emergency entry.

👉 Bottom line: Knowing your rights helps you advocate for yourself — calmly, professionally, and effectively.